Patient Care Coordinator — Front Desk & Scheduling

Talentify; Chattanooga (TN); On-site; USD 32,000 - 46,000; Full time

Job summary

Upperline Health is seeking a motivated Patient Care Coordinator to support physicians in the Brainerd, TA clinic. You will perform front desk duties, greet and check in patients, and ensure timely appointments.

Responsibilities include scheduling, maintaining on-time schedules, updating EMR records, collecting payments, and safeguarding patient privacy. Prior front-office or healthcare experience preferred, with Athenahealth EMR familiarity a plus.

Qualifications

• Experience as a front-office receptionist or in a medical/clinical office or customer service role.
• Medical billing and coding experience is highly preferred.
• Experience using EMR systems; Athenahealth preferred.
• Excellent grammar and interpersonal communication are essential.
• Reliable, motivated team member with a stable work history.

Responsibilities

• Greet patients, check them in, and ensure timely arrival for appointments.
• Assist with scheduling and coordinating appointments.
• Notify physicians when patients have arrived to maintain on-time schedules.
• Retrieve and file patient records and update information in the EMR.
• Collect payments and maintain confidentiality of patient records.

Skills

Front desk receptionist

Customer service

EMR Athenahealth

Medical billing

Medical coding

Communication

Team oriented

Tools

Athenahealth

Job description

Upperline Health is seeking a motivated Patient Care Coordinator to support physicians in the Brainerd, TA clinic. You will perform front desk duties, greet and check in patients, and ensure timely appointments.

Responsibilities include scheduling, maintaining on-time schedules, updating EMR records, collecting payments, and safeguarding patient privacy. Prior front-office or healthcare experience preferred, with Athenahealth EMR familiarity a plus.