Patient Care Coordinator | Front Desk & Patient Experience

Talentify; Dayton (OH); On-site; USD 38,000 - 52,000; Full time

Job summary

Upperline Health is seeking a Patient Care Coordinator for our Dayton, OH clinic to greet patients, check them in, schedule appointments, and support physicians in delivering efficient care. The role emphasizes accuracy, organization, and compassionate patient interaction in a fast-paced outpatient setting.

Ideal candidates have front-d desk experience in healthcare, familiarity with EMR systems (Athenahealth preferred), and strong communication skills.

Qualifications

• Experience as a front-office receptionist or assisting in an office or healthcare clinic or in customer service.
• Medical billing and coding experience is highly preferred.
• Experience working in an EMR, Athenahealth is preferred.
• Must be an effective communicator with excellent grammar and interpersonal skills.
• Empathetic, compassionate, and professional demeanor with each interaction.

Responsibilities

• Front desk duties: greeting patients, answering calls, collecting information, keeping entrance area organized.
• Assist patients with scheduling appointments.
• Maintain on-time schedules by notifying physicians when patients arrive.
• Retrieve and file patient records; update EMR and scan documents.
• Manage office supplies and ensure confidentiality of patient records.

Skills

Front desk receptionist

Customer service

Healthcare office experience

Effective communicator

Team collaboration

Education

Healthcare setting experience

Tools

EMR (Athenahealth preferred)

Job description

Upperline Health is seeking a Patient Care Coordinator for our Dayton, OH clinic to greet patients, check them in, schedule appointments, and support physicians in delivering efficient care. The role emphasizes accuracy, organization, and compassionate patient interaction in a fast-paced outpatient setting.

Ideal candidates have front-d desk experience in healthcare, familiarity with EMR systems (Athenahealth preferred), and strong communication skills.