Patient Care Coordinator — Front Desk & Scheduling

Socket.dev; Cerritos (CA); On-site; USD 42,000 - 52,000; Full time

Job summary

Eyesite Optometry in Cerritos seeks a Patient Care Coordinator to be the welcoming first contact for patients, handling scheduling, inquiries, and front desk tasks with care. You'll greet patients, check them in, and ensure a smooth flow through strong time management and multitasking, contributing to a positive patient experience while supporting a busy optometry practice.

Training will be provided for the right candidate, with opportunities to grow within the practice and develop patient-care

Qualifications

• 1+ year of customer service experience (healthcare experience a plus, but not required).
• Proficient communication with patients and team.
• Tech-savvy with basic computer skills and system learning ability.

Responsibilities

• Be the friendly voice on the phone, assisting patients with scheduling and inquiries
• Greet and check in patients with a warm smile and professional demeanor
• Manage a variety of front desk tasks with efficiency and attention to detail
• Ensure smooth patient flow through excellent time management and multitasking skills

Skills

Customer service

Communication

Tech skills

Organizational skills

Job description

Eyesite Optometry in Cerritos seeks a Patient Care Coordinator to be the welcoming first contact for patients, handling scheduling, inquiries, and front desk tasks with care. You'll greet patients, check them in, and ensure a smooth flow through strong time management and multitasking, contributing to a positive patient experience while supporting a busy optometry practice.

Training will be provided for the right candidate, with opportunities to grow within the practice and develop patient-care