Patient Care Coordinator – Optometry Front Desk

Metro Eye Care, P.C.; Edwardsville (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

4-day work week

No Sundays

No late nights

Paid holidays

Paid time off

Vision care benefits

Monthly performance bonus

Health care bonus

Job summary

Metro Eye Care, P.C. in Edwardsville, IL is seeking a friendly Patient Care Coordinator to greet patients, manage scheduling, handle calls, and explain billing. You’ll be the first and last face patients see, setting a welcoming tone for every visit.

Ideal candidates are organized, tech-savvy, compassionate, and enjoy teamwork. This role offers a 4-day schedule, weekday off, and bonuses plus benefits including paid holidays, PTO, and vision care.

Qualifications

• Kind-hearted, humble, and welcoming.
• Highly organized and responsible.
• A strong communicator—even with tough financial topics.
• Confident using technology and picking up new systems.
• A team player with a strong work ethic.
• Looking for a long-term, meaningful role.

Responsibilities

• Greet patients with genuine warmth and professionalism
• Manage appointment scheduling and ensure smooth office flow
• Handle calls with courtesy and clear communication
• Process payments and confidently explain insurance and billing
• Accurately maintain electronic medical records and patient data
• Resolve concerns calmly and professionally
• Use strong computer skills to navigate various software systems with ease

Skills

Kind-hearted

Humble

Welcoming

Highly organized

Strong communicator

Tech-savvy

Team player

Long-term commitment

Job description

Metro Eye Care, P.C. in Edwardsville, IL is seeking a friendly Patient Care Coordinator to greet patients, manage scheduling, handle calls, and explain billing. You’ll be the first and last face patients see, setting a welcoming tone for every visit.

Ideal candidates are organized, tech-savvy, compassionate, and enjoy teamwork. This role offers a 4-day schedule, weekday off, and bonuses plus benefits including paid holidays, PTO, and vision care.