Patient Care Coordinator

Socket.dev; Cerritos (CA); On-site; USD 42,000 - 52,000; Full time

Job summary

Eyesite Optometry in Cerritos seeks a Patient Care Coordinator to be the welcoming first contact for patients, handling scheduling, inquiries, and front desk tasks with care. You'll greet patients, check them in, and ensure a smooth flow through strong time management and multitasking, contributing to a positive patient experience while supporting a busy optometry practice.

Training will be provided for the right candidate, with opportunities to grow within the practice and develop patient-care

Qualifications

• 1+ year of customer service experience (healthcare experience a plus, but not required).
• Proficient communication with patients and team.
• Tech-savvy with basic computer skills and system learning ability.

Responsibilities

• Be the friendly voice on the phone, assisting patients with scheduling and inquiries
• Greet and check in patients with a warm smile and professional demeanor
• Manage a variety of front desk tasks with efficiency and attention to detail
• Ensure smooth patient flow through excellent time management and multitasking skills

Skills

Customer service

Communication

Tech skills

Organizational skills

Job description

Patient Care Coordinator

Patient Care Coordinator - Eyesite Optometry, Cerritos

Are you passionate about providing exceptional customer service and making a difference in the lives of patients? We’re looking for a friendly, professional, and detail-oriented individual to join our team as a Patient Care Coordinator. In this dynamic, customer-facing role, you’ll be the first point of contact for patients, offering a welcoming atmosphere and top-tier care every step of the way.

What You’ll Do:

• Be the friendly voice on the phone, assisting patients with scheduling and inquiries
• Greet and check in patients with a warm smile and professional demeanor
• Manage a variety of front desk tasks with efficiency and attention to detail
• Ensure smooth patient flow through excellent time management and multitasking skills

What We’re Looking For:

• 1+ year of customer service experience (healthcare experience a plus, but not required!)
• Strong communication skills with the ability to interact professionally and courteously with patients
• Tech-savvy with basic computer skills and the ability to learn new systems quickly
• A positive, can-do attitude and the ability to stay organized under pressure

Why You’ll Love Working Here:

• Career growth opportunities – We believe in promoting from within, offering a path for advancement as you gain experience and develop your skills.
• Upward mobility – Take your career to the next level! Whether you're looking to grow into leadership roles or specialize in other areas of healthcare, the opportunities are endless.
• Supportive, team-oriented environment where your contributions are valued and your growth is encouraged.

Ready to jumpstart your career in healthcare? We’re willing to train the right person—if you’re passionate about providing outstanding patient care, creating an unforgettable first impression, and building a rewarding career, we want to meet you!