Patient Care Coordinator: Front Desk & Scheduling Pro

Keplr-Vision-Group; Cerritos (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

Eyesite Optometry in Cerritos is seeking a friendly Patient Care Coordinator to be the first point of contact for patients, handling scheduling, inquiries, and front desk tasks with a warm, professional demeanor.

You’ll greet patients, check them in, coordinate with the care team, and help ensure smooth patient flow and timely appointments. Strong communication and a can-do attitude are essential.

Qualifications

• 1+ year of customer service experience (healthcare experience a plus, but not required)
• Strong communication skills with the ability to interact professionally and courteously with patients
• Tech-savvy with basic computer skills and the ability to learn new systems quickly
• A positive, can-do attitude and the ability to stay organized under pressure

Responsibilities

• Be the friendly voice on the phone, assisting patients with scheduling and inquiries
• Greet and check in patients with a warm smile and professional demeanor
• Manage a variety of front desk tasks with efficiency and attention to detail
• Ensure smooth patient flow through excellent time management and multitasking skills

Skills

Customer service

Communication

Healthcare experience

Tech-savvy

Organized

Tools

Basic computer skills

Job description

Eyesite Optometry in Cerritos is seeking a friendly Patient Care Coordinator to be the first point of contact for patients, handling scheduling, inquiries, and front desk tasks with a warm, professional demeanor.

You’ll greet patients, check them in, coordinate with the care team, and help ensure smooth patient flow and timely appointments. Strong communication and a can-do attitude are essential.