Patient Care Coordinator | Front Desk & Patient Experience

Professional PT; Manhasset (NY); Hybride; USD 25 000 - 29 000; Plein temps

Avantages offerts par ce poste

Monthly performance bonus

Medical, dental, vision insurance

Life insurance

401k

Employee assistance program

Employee discounts

Employee referral program

Paid time off (PTO)

Résumé du poste

Professional PT is seeking a dedicated Patient Care Coordinator to be the first point of contact for patients and ensure a positive patient experience. The role focuses on exceptional customer service, appointment scheduling, and accurate data entry in a fast-paced healthcare setting.

Responsibilities include greeting patients, answering phones, assisting with registrations, and guiding patients on insurance benefits and payments while maintaining high attention to detail and computer literacy.

Qualifications

• Excellent interpersonal and communication skills.
• Strong attention to detail and organizational skills.
• Ability to multitask, prioritize tasks, and work in a fast-paced environment.
• Proficient in computer skills and ability to learn new software systems.

Responsabilités

• Greet patients.
• Answer phones.
• Schedule patient appointments.
• Complete new patient registration and data entry.
• Discuss insurance benefits, authorization requirements and payment responsibilities.
• Collect patient balances (copay/deductible/coinsurance).
• Perform standard day-to-day clinical administrative responsibilities.

Connaissances

Interpersonal skills

Communication

Multitasking

Organizational skills

Customer service

Computer skills

Formation

High school diploma or equivalent

Description du poste

Professional PT is seeking a dedicated Patient Care Coordinator to be the first point of contact for patients and ensure a positive patient experience. The role focuses on exceptional customer service, appointment scheduling, and accurate data entry in a fast-paced healthcare setting.

Responsibilities include greeting patients, answering phones, assisting with registrations, and guiding patients on insurance benefits and payments while maintaining high attention to detail and computer literacy.