Patient Experience & Front Desk Coordinator

R3 WOUND CARE AND HYPERBARICS; Fort Worth (TX); On-site; USD 38,000 - 54,000; Full time

Job summary

R3 Wound Care & Hyperbarics in Fort Worth, TX is seeking a dependable Patient Care Coordinator to support daily operations of our busy medical office. You will be the first point of contact, handling scheduling, intake, check-in/out, and front desk duties.

This role emphasizes accurate documentation, HIPAA compliance, and proficiency with EHR/EMR systems, while delivering compassionate patient experiences in a fast-paced team.

Qualifications

• Experience in a medical office or patient care setting.
• Strong communication and compassionate approach.
• Proficient with EHR/EMR systems and Microsoft Office.

Responsibilities

• Greet and assist patients with professionalism and warmth
• Coordinate patient scheduling and appointment follow-ups
• Manage patient intake, registration, and insurance information
• Complete insurance verification and obtain prior authorizations
• Support referral coordination with providers and patients
• Handle check-in/check-out and daily front desk operations
• Maintain accurate documentation and EHR/EMR records
• Provide administrative support to providers and clinical staff

Skills

Medical office experience

Patient care

Communication skills

EHR/EMR proficiency

Microsoft Office

Tools

EHR/EMR software

Job description

R3 Wound Care & Hyperbarics in Fort Worth, TX is seeking a dependable Patient Care Coordinator to support daily operations of our busy medical office. You will be the first point of contact, handling scheduling, intake, check-in/out, and front desk duties.

This role emphasizes accurate documentation, HIPAA compliance, and proficiency with EHR/EMR systems, while delivering compassionate patient experiences in a fast-paced team.