Patient Care Concierge | Front Desk & Scheduling Hero

Professional Physical Therapy; Somersworth (NH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Monthly performance bonus

Medical insurance

Dental insurance

Vision insurance

STD/LTD

Hospitalization insurance

Life insurance

401k with employer match

Employee assistance program

Employee discounts

Employee referral program

Paid time off

Job summary

Professional PT is seeking a committed Patient Care Coordinator to greet patients, collect payments, and manage scheduling. You will be the first point of contact, ensuring a friendly and efficient patient experience within a healthcare setting.

Ideal candidates will have a high school diploma, strong communication skills, and the ability to multitask in a fast-paced environment while maintaining precise patient records and data entry accuracy.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service or administrative roles preferred, healthcare setting a plus.
• Strong communication and interpersonal skills essential.
• Attention to detail and organizational abilities are important.
• Ability to multitask and work in a fast-paced environment.

Responsibilities

• Greet and check in patients, ensuring accurate information.
• Collect copays and patient balances as needed.
• Manage appointment scheduling.
• Answer calls and direct inquiries to the appropriate department.
• Collect and update patient information.
• Assist with administrative tasks such as data entry and maintaining patient records.

Skills

Customer service

Administrative experience

Interpersonal skills

Detail oriented

Multitasking

Computer proficiency

Education

High school diploma or equivalent

Job description

Professional PT is seeking a committed Patient Care Coordinator to greet patients, collect payments, and manage scheduling. You will be the first point of contact, ensuring a friendly and efficient patient experience within a healthcare setting.

Ideal candidates will have a high school diploma, strong communication skills, and the ability to multitask in a fast-paced environment while maintaining precise patient records and data entry accuracy.