Patient Care Coordinator & Front Desk Medical Assistant

Excelsia AMM; West Chester (Chester County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental and Vision plans

PTO and holidays

EAP

Earned Wage Access

Discounts on shopping and travel

401(k) with employer match

Paid training and Education assistance

Employee Referral Bonus

Job summary

Excelsia Injury Care is seeking an administrative front desk professional to support the chiropractic team and patient flow. In this role, you will greet patients, manage admissions, handle documentation in the EHR, and assist with scheduling and follow-ups to ensure efficient clinic operations.

The ideal candidate has at least six months of medical office experience, strong communication skills, and the ability to multitask in a fast-paced environment.

Qualifications

• Requires 6 months+ of medical administrative experience in a physician office setting.
• Strong interpersonal and communication skills with patients and staff.
• Proficient in data entry, scheduling, and basic medical office workflows.

Responsibilities

• Greet patients and check them in/out with courteous service.
• Follow up with confirmation and no-show calls.
• Scan and upload paperwork to the EHR; request hospital records and manage emails.
• Perform drug screening as needed.
• Keep reception area and patient rooms clean and organized.
• Support chiropractors by preparing patients and updating medical records.
• Coordinate patient intake, chart prep, and follow-up documentation.
• Manage schedules and obtain prior authorizations to ensure smooth care flow.

Skills

Communication skills

Organizational skills

Data entry

Computer literacy

Multitasking

Customer service

Education

High school diploma or GED

Tools

Microsoft Word

Outlook

EHR systems

Job description

Excelsia Injury Care is seeking an administrative front desk professional to support the chiropractic team and patient flow. In this role, you will greet patients, manage admissions, handle documentation in the EHR, and assist with scheduling and follow-ups to ensure efficient clinic operations.

The ideal candidate has at least six months of medical office experience, strong communication skills, and the ability to multitask in a fast-paced environment.