Patient Care & Administrative Coordinator

Excelsia Injury Care; Camp Springs (MD); Presencial; USD 38.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision plans

PTO & Holidays

401(k) with employer match

Descripción de la vacante

Excelsia Injury Care is seeking an administrative professional to provide essential support to departmental physicians and managers. The role involves handling phone/fax messages, directing patients, maintaining confidentiality, and coordinating clinic charts and records to ensure smooth daily operations.

You will perform data entry, use Word/Outlook, and work with the Micro MD system to post charges, manage supply inventory, and assist with billing functions.

Formación

• High school diploma or GED equivalent.
• 6 months+ of medical experience in an administrative physician office setting.
• Previous computer skills to include data entry, Word, Outlook, etc.

Responsabilidades

• Provide administrative support to departmental physicians/supervisor/manager/administrators to include receiving and disseminating of telephone/fax messages in a timely and appropriate manner using clinic and your name
• Provide consistent support/coverage as needed per departmental policy
• Direct patients, families, and visitors to appropriate medical treatment areas in a sensitive and caring manner
• Assist with the distributing of reports, records, and messages maintaining patient and clinic confidentiality
• Assist with maintaining internal/external supply inventory
• Maintain on-site presence during business hours
• Comply with Micro MD and BSO departmental billing functions. Post patient charges and payments
• Assist Manager by coordinating, reviewing, and preparing clinic charts for patient appointments as per departmental policy
• Maintain the office in a neat and orderly fashion. Assist in maintaining a safe environment
• Assist Manager and District Manager in completing request for medical records and any and all requests
• Maintain charts in proper order, inserting forms and reports in the appropriate location, making certain all forms as well as dictations are completed
• Copy materials, obtains mail when requested. Initiates, prepares, updates forms, reports, and records on a routine basis
• Respond to corporate/physician/patient/family/attorney, inter/intra departmental general inquiries and ambiguous situations
• Utilize QIP principles/techniques for organizational change and systems modification
• Operate and maintain pertinent office machines/equipment to include fax, computers, copiers, etc.
• Assist with the collection, sorting and distribution of departmental mail/correspondences/ faxes/phone messages in a timely manner
• Perform other duties and assignments as directed and/or necessary
• Interview patients / collects information and enters into computer
• Ensure patients’ paperwork and Micro MD match
• Verify insurance and documents in computer using account case notes
• Explain Excelsia Injury Care paperwork to patients and ensure they understand. Witness patient signatures
• Maintain office in neat and orderly manner
• Scanning and uploading paperwork to the EHR, if applicable
• Other duties as assigned

Conocimientos

Medical office experience

Data entry

Word

Outlook

Educación

High school diploma or GED

Herramientas

Microsoft Word

Microsoft Outlook

EHR (Micro MD)

Descripción del empleo

Excelsia Injury Care is seeking an administrative professional to provide essential support to departmental physicians and managers. The role involves handling phone/fax messages, directing patients, maintaining confidentiality, and coordinating clinic charts and records to ensure smooth daily operations.

You will perform data entry, use Word/Outlook, and work with the Micro MD system to post charges, manage supply inventory, and assist with billing functions.