Patient Care Coordinator — Front Desk & Growth Opportunities

Keplr Vision; Tempe (AZ); On-site; USD 22,000 - 30,000; Full time

Job summary

Tempe Eyecare Associates in Tempe, AZ is seeking a dependable Patient Care Coordinator to join our optometry team. The ideal candidate is organized, reliable, personable, and able to work effectively in a fast-paced healthcare environment while maintaining professionalism.

You will check patients in/out, schedule and reschedule appointments, verify demographics and insurance, collect copays and balances, answer phones, assist with recall outreach, and coordinate with doctors and staff to ensure

Qualifications

• Healthcare/medical office experience preferred.
• Strong organizational and communication skills.
• Ability to handle HIPAA and privacy requirements.

Responsibilities

• Check patients in and or out accurately and efficiently.
• Schedule, confirm, and reschedule patient appointments.
• Verify patient demographic and insurance information accurately.
• Collect copays, balances and other patient balances accordingly.
• Answer phones and respond to patient questions in a professional and timely manner.
• Assist with recall efforts and appointment outreach.
• Communicate effectively with doctors, technicians, opticians, and other team members to ensure smooth patient flow.
• Assist with resolving patient concerns while maintaining a professional and compassionate approach
• Support team with additional administrative duties as needed.
• Maintain confidentiality and follow all applicable HIPAA and company policies.
• Pull insurance verification and or authorizations when needed.

Skills

Communication

Scheduling

HIPAA compliance

Customer service

Detail oriented

Job description

Tempe Eyecare Associates in Tempe, AZ is seeking a dependable Patient Care Coordinator to join our optometry team. The ideal candidate is organized, reliable, personable, and able to work effectively in a fast-paced healthcare environment while maintaining professionalism.

You will check patients in/out, schedule and reschedule appointments, verify demographics and insurance, collect copays and balances, answer phones, assist with recall outreach, and coordinate with doctors and staff to ensure