Patient Care Coordinator - Front Desk (Day Shift)

Sentara Health; New Town (ND); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Adoption reimbursements

Paid Time Off

Parental & Family Caregiver Leave

Emergency Backup Care

Disability insurance

Life Insurance

401k/403B with employer match

Tuition assistance

Student debt payoff

Pet insurance

Legal resources plan

Job summary

Sentara Family Medicine New Town in Williamsburg, VA is seeking a full-time Patient Care Representative. The role focuses on front-desk registration, check-in/out, co-pay collection, scheduling, and handling medical records requests while greeting patients with a smile.

Requirements include a High School Diploma; customer service experience is preferred. Base hourly pay ranges from $20.24 to $30.25 with potential shift differentials and bonus opportunities.

Qualifications

• High School Diploma (Required)
• Customer service experience (Preferred)

Responsibilities

• Register patients and manage check-in/check-out processes
• Collect co-pays and schedule appointments
• Request medical records and greet patients/visitors
• Answer phone lines and assist patients warmly

Skills

Customer service

Education

High School Diploma

Job description

Sentara Family Medicine New Town in Williamsburg, VA is seeking a full-time Patient Care Representative. The role focuses on front-desk registration, check-in/out, co-pay collection, scheduling, and handling medical records requests while greeting patients with a smile.

Requirements include a High School Diploma; customer service experience is preferred. Base hourly pay ranges from $20.24 to $30.25 with potential shift differentials and bonus opportunities.