Patient Services Coordinator - Front Desk & Scheduling

Tidewater Physicians Multispecialty Group; Williamsburg (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

A healthcare provider in Williamsburg is seeking a qualified Patient Service Representative. This full-time role involves scheduling appointments, checking patients in and out, and providing customer assistance. The ideal candidate should possess excellent customer service skills, attention to detail, and a high school diploma. Experience in a medical environment is preferred but not required. COVID-19 vaccination is mandatory.

Qualifications

• COVID 19 Vaccination required.
• One year of experience in a medical environment is preferred.

Responsibilities

• Schedule appointments on a multi-line telephone system.
• Check in and check out patients.
• Greet and assist patients and customers.

Skills

Excellent customer service skills

Knowledge of medical terminology

Attention to detail

Insurance verification

Education

High school diploma or equivalent

Tools

Computer systems and applications

NextGen experience

Job description

A healthcare provider in Williamsburg is seeking a qualified Patient Service Representative. This full-time role involves scheduling appointments, checking patients in and out, and providing customer assistance. The ideal candidate should possess excellent customer service skills, attention to detail, and a high school diploma. Experience in a medical environment is preferred but not required. COVID-19 vaccination is mandatory.