Patient Services Coordinator — Scheduling & Front Desk

TPMG; Hampton (VA); On-site; USD 17,047 - 24,280; Full time

Job summary

A healthcare provider in Hampton, VA, seeks a Qualified Patient Service Representative to manage appointment scheduling and patient assistance. The ideal candidate will demonstrate excellent customer service skills and knowledge of medical office procedures. Responsibilities include checking in/out patients, verifying insurance, and collecting copays. A high school diploma is required, along with a focus on attention to detail. Competitive pay starts at $15 per hour, offering an opportunity to join a diverse healthcare team.

Qualifications

• Knowledge of medical terminology and office procedures.
• Ability to communicate effectively and professionally.
• One year of experience in a medical environment is preferred.

Responsibilities

• Appointment scheduler on multiple telephone line system.
• Checking in and out patients for appointments.
• Greeting and assisting patients and other customers.

Skills

Customer service skills

Knowledge of computer systems

Insurance Verification

Attention to detail

Education

High school diploma or equivalent

Tools

Nextgen

Job description

A healthcare provider in Hampton, VA, seeks a Qualified Patient Service Representative to manage appointment scheduling and patient assistance. The ideal candidate will demonstrate excellent customer service skills and knowledge of medical office procedures. Responsibilities include checking in/out patients, verifying insurance, and collecting copays. A high school diploma is required, along with a focus on attention to detail. Competitive pay starts at $15 per hour, offering an opportunity to join a diverse healthcare team.