Patient Access & Registration Specialist

Talentify; Newport News (VA); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Paid Time Off

401k/403B with Employer Match

Educational assistance

Paid parental and military leave

Life Insurance

Disability plans

Tuition Assistance – $5,250/year

Employee wellness programs

Job summary

Sentara Careplex Hospital in Hampton, VA is hiring Patient Access Representatives. You will handle patient registration, verify identity, enter demographics and insurance data in the EHR, and collect co-pays and balances. The role includes scheduling, pre-admission, and discharge duties as needed.

Extensive training is provided for entry-level candidates. Sentara offers a comprehensive benefits package and opportunities for advancement within the Sentara Careplex system.

Qualifications

• 2 years of Customer Service or Data Entry experience.
• Proficient keyboarding skills required.
• Knowledge of third party payers, ICD-9/CPT coding and medical terminology preferred.
• Strong interpersonal skills and clear communication.
• Attention to grammar, spelling and punctuation.

Responsibilities

• Register patients and verify identity and records.
• Review schedules and physician orders to register services.
• Scan documents (insurance cards, IDs, Living Wills, POAs).
• Enter demographics and insurance info in EHR accurately.
• Explain and collect co-pays, deposits, balances; process transactions securely.
• Greet patients/families and guide to correct service areas; assist with scheduling.

Skills

Customer Service

Data Entry

Keyboarding

Medical terminology

ICD-9/CPT coding

Interpersonal skills

Grammar/punctuation

Education

High School Diploma

Associate or Bachelor's substitute for experience

Job description

Sentara Careplex Hospital in Hampton, VA is hiring Patient Access Representatives. You will handle patient registration, verify identity, enter demographics and insurance data in the EHR, and collect co-pays and balances. The role includes scheduling, pre-admission, and discharge duties as needed.

Extensive training is provided for entry-level candidates. Sentara offers a comprehensive benefits package and opportunities for advancement within the Sentara Careplex system.