Front Desk & Registration Specialist — Day Shift (Hampton, VA)

Sentara Health; Hampton (VA); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401k/403B with Employer Match

Paid Time Off

Job summary

Sentara Family Medicine & Pediatrics in Hampton, VA is hiring a full-time Patient Care Representative. The role involves registration, check-in/check-out, collecting co-pays, scheduling appointments, and handling medical record requests.

You will greet patients and visitors and answer calls as part of a courteous, patient-centered team. Qualifications include a High School Diploma with customer service experience preferred.

Qualifications

• Customer service experience preferred.
• Registering new and existing patients at the site and assisting with check-in/check-out.
• Answering calls, scheduling appointments, and handling requests for medical records.

Responsibilities

• Handle patient check-in and check-out and collect co-pays.
• Schedule patient appointments and manage medical records requests.
• Greet patients and visitors and answer phone calls in a friendly manner.

Skills

Customer service

Education

High School Diploma

Job description

Sentara Family Medicine & Pediatrics in Hampton, VA is hiring a full-time Patient Care Representative. The role involves registration, check-in/check-out, collecting co-pays, scheduling appointments, and handling medical record requests.

You will greet patients and visitors and answer calls as part of a courteous, patient-centered team. Qualifications include a High School Diploma with customer service experience preferred.