Patient Care Rep

Sentara Health; Williamsburg (VA); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Paid time off

Job summary

Sentara Family Medicine New Town in Williamsburg, VA is hiring a full-time Patient Care Representative to support front desk operations and patient flow.

Responsibilities include registering patients, check-in/out, collecting co-pays, scheduling appointments, and handling medical records requests while greeting every patient with a courteous smile. The role offers day shifts and competitive benefits.

Qualifications

• High school diploma required.
• Customer service experience preferred.

Responsibilities

• Register patients and manage check-in/check-out processes.
• Collect co-pays and schedule appointments.
• Handle medical records requests and greet visitors with a smile.

Skills

Customer service

Registration experience

Education

High school diploma

Job description

City/StateWilliamsburg, VAWork ShiftFirst (Days)Overview:Sentara Family Medicine New Town is now hiring a full-time Patient Care Representative in Wiliamsburg, VA!Clinic HoursMonday - Friday 8:00AM - 4:30PM, dayshift.OverviewAs a Patient Care Representative with Sentara, you will be responsible for registration process of new and current patients at the site.Primary responsibility will focus on completing check-in and check-out functions to include collection of co-pays, scheduling of appointments, and requests for medical records. Answers telephone calls and greets all patients and visitors with a smile.EducationHigh School Diploma (Required)ExperienceCustomer service experience (Preferred)Keywords: Patient Care Representative, Talroo-Allied Health, Medical OfficeWe provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $20.24 - $30.25 hourly. Additional compensation may be available for this role, such as shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.Benefits: Caring For Your Family and Your Career• Medical, Dental, Vision plans• Adoption, Fertility and Surrogacy Reimbursement up to $10,000• Paid Time Off and Sick Leave• Paid Parental & Family Caregiver Leave• Emergency Backup Care• Long-Term, Short-Term Disability, and Critical Illness plans• Life Insurance• 401k/403B with Employer Match• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education• Student Debt Pay Down – $10,000•Pet Insurance•Legal Resources Plan•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.In support of our mission “to improve health every day,” this is a tobacco-free environment.For positions that are available as remote work, Sentara Health employs associates in the following states:Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.