Patient Care Specialist

Sentara Health; Williamsburg (VA); Presencial; USD 35.000 - 50.000; Jornada completa

Descripción de la vacante

A healthcare organization in Williamsburg, VA is seeking a Full-Time Patient Care Specialist. In this role, you will provide non-clinical support to ensure the best patient experience by performing various administrative tasks. Responsibilities include answering phones, scheduling appointments, and assisting patients with inquiries. Candidates must have a high school diploma, 3 years of customer service experience, and 1 year of relevant healthcare experience. This position offers a dayshift schedule with no nights or holidays required.

Formación

• 3 years of Customer Service experience required.
• 1 year of experience with health insurance plans, medical records data, or scheduling required.

Responsabilidades

• Provide non-clinical support within a physician's office.
• Answer phones and schedule appointments.
• Ensure an excellent patient experience.

Conocimientos

Customer Service

Medical Terminology

Scheduling

Health Insurance Plans

Educación

HS Diploma

Associate Level degree or higher

Herramientas

Electronic Medical Records

Descripción del empleo

SMG Family Medicine New Town in Williamsburg, VA is hiring a Full-Time Patient Care Specialist!

Hours: Monday-Friday 8:00a -4:30p, Dayshift. No weekend shifts required. NO NIGHTS or HOLIDAYS!

As a Patient Care Specialist with Sentara Healthcare, you will provide non-clinical support within a physician's office and ensure an excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery. Primary duties include answering phones, scheduling appointments, and answering patient questions. In this role, you will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients. Click https://youtu.be/-UFCN2hsXQY to hear Joyce tell us about a day in the life of a Patient Care Specialist with Sentara Healthcare.

Education

• HS Diploma
• Associate Level degree or higher in lieu of the required experience will be considered.

Experience

• 3 years Customer Service experience required.
• 1 yearexperience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third-Party Payers required.
• Electronic Medical Record preferred.

Keywords: Patient Care Representative, Customer Service, Talroo-Allied Health, Medical Office