Clinic Front Desk & Care Coordination Specialist

upperlinehealth; Trinity (FL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive compensation

Monthly bonus based on clinic metrics

Career growth opportunities

Comprehensive medical/dental/vision

Job summary

Upperline Health in Bradenton is looking for a dedicated Patient Care Coordinator to support physicians in delivering complex health services in the clinic setting. You will perform medical front desk receptionist duties, greet patients, collect information, and ensure timely check-ins for appointments.

Responsibilities include scheduling, maintaining on-time clinics, filing records, handling payments, and updating EMR data.

Qualifications

• Experience as a front-office receptionist or assisting in an office or healthcare clinic or in customer service.
• Prior experience in podiatric or orthopedic setting is preferred.
• Medical billing and coding experience is highly preferred.
• Experience working in an EMR, Athenahealth is preferred.
• Effective communicator with excellent grammar and interpersonal skills.
• Empathetic, compassionate, and professional demeanor with each interaction.
• Motivated and dedicated team member with a stable work history.
• Thrives in a fast-paced collaborative environment.
• Reliable transportation and ability to pass drug test and background check.

Responsibilities

• Responsible for front desk receptionist duties, including answering phone calls, greeting patients, obtaining required patient information, and ensuring that the entrance area is clean and organized.
• Assist patients with scheduling appointments
• Effectively maintain on-time appointment schedules by notifying physicians when patients have arrived
• Retrieve and file patient records as needed
• Collect payment from patients
• Maintain accurate patient records by updating patient's information and scanning documents into EMR as needed
• Responsible for office supply inventory, including checking, ordering and stocking supplies
• Protect patient rights by maintaining confidentiality of patient records
• Contribute to team effort by assisting with additional duties and when support is requested

Skills

Front desk

Customer service

Communication skills

Empathy

Team player

Tools

Athenahealth EMR

Job description

Upperline Health in Bradenton is looking for a dedicated Patient Care Coordinator to support physicians in delivering complex health services in the clinic setting. You will perform medical front desk receptionist duties, greet patients, collect information, and ensure timely check-ins for appointments.

Responsibilities include scheduling, maintaining on-time clinics, filing records, handling payments, and updating EMR data.