Patient Care Coordinator - Front Desk & Clinic Support

upperlinehealth; The Villages (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401K

PTO & parental leave

Weekday clinic hours

Job summary

Upperline Health is seeking a Patient Care Coordinator for the Villages clinic to support physicians by handling medical front desk duties, greeting patients, and ensuring smooth check-ins for timely appointments.

Ideal candidates bring front-office healthcare experience, EMR familiarity (Athenahealth preferred), strong communication, and a patient-centered, team-oriented approach in a fast-paced clinic environment.

Qualifications

• Front-office receptionist or healthcare office experience or customer service.
• Podiatric or orthopedic practice experience preferred.
• Medical billing & coding experience highly preferred.
• Experience with an EMR (Athenahealth preferred).
• Excellent communication and interpersonal skills.
• Empathetic, professional demeanor in interactions.
• Motivated, dedicated team member with stable work history.
• Thrives in a fast-paced, collaborative environment.
• Reliable transportation; pass a drug test and background check.

Responsibilities

• Front desk receptionist duties; greet patients and collect required information.
• Assist patients with scheduling appointments.
• Maintain on-time schedules by notifying physicians when patients arrive.
• Retrieve and file patient records as needed.
• Collect payments from patients.
• Maintain accurate patient records in EMR.
• Manage office supply inventory; order and stock supplies.
• Protect patient confidentiality of records.
• Support team with additional duties as requested.

Skills

Front desk

Healthcare office

Customer service

Podiatric/orthopedic

Medical billing

EMR experience

Communication

Interpersonal skills

Team player

Fast-paced environment

Background check

Drug screening

Job description

Upperline Health is seeking a Patient Care Coordinator for the Villages clinic to support physicians by handling medical front desk duties, greeting patients, and ensuring smooth check-ins for timely appointments.

Ideal candidates bring front-office healthcare experience, EMR familiarity (Athenahealth preferred), strong communication, and a patient-centered, team-oriented approach in a fast-paced clinic environment.