Clinic Front Desk & Care Coordination Specialist

Upperline Health, Inc.; Valdosta (GA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Competitive compensation with bonus

Medical, dental & vision insurance

401K, PTO, parental leave

Weekday clinic hours

Supportive teams

Job summary

Upperline Health, Inc. is seeking a friendly Patient Care Coordinator to support physicians in delivering clinic-based health services.

This role will be based in Valdosta and involves front desk receptionist duties, patient check-in, and coordinating appointments in a fast-paced setting. The ideal candidate has front-office experience in a healthcare environment, strong communication skills, and a compassionate, professional demeanor.

Qualifications

• Experience as a front-office receptionist or assisting in an office or healthcare clinic.
• EMR experience preferred (Athenahealth).
• Excellent communication and interpersonal skills.

Responsibilities

• Answer phones, greet patients, obtain required information, and keep entrance area organized.
• Assist patients with scheduling appointments.
• Maintain on-time appointment schedules by notifying physicians when patients arrive.
• Retrieve and file patient records in EMR as needed.
• Collect payments from patients and manage basic office supplies.
• Protect patient confidentiality and support team with additional duties as needed.

Skills

Front desk receptionist

Customer service

Effective communicator

Teamwork

Empathetic demeanor

Tools

Athenahealth EMR

Job description

Upperline Health, Inc. is seeking a friendly Patient Care Coordinator to support physicians in delivering clinic-based health services.

This role will be based in Valdosta and involves front desk receptionist duties, patient check-in, and coordinating appointments in a fast-paced setting. The ideal candidate has front-office experience in a healthcare environment, strong communication skills, and a compassionate, professional demeanor.