Patient Care Coordinator: Front Desk & Clinic Support

Upperline Health; The Villages (FL); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Medical, dental & vision

401K

Paid time off

Parental leave

Weekday clinic hours

Résumé du poste

Upperline Health in The Villages, Florida, is seeking a Patient Care Coordinator to support physicians in delivering complex health services in the clinic. This role involves front desk receptionist duties, greeting patients, checking them in, and preparing for appointments in a timely manner.

The position requires excellent communication, compassionate patient care, and the ability to thrive in a fast-paced outpatient environment at the Villages clinic.

Qualifications

• Experience as a front-office receptionist or assisting in a healthcare office or in customer service.
• Prior experience in a podiatric or orthopedic practice is preferred.
• Medical billing and coding experience is highly preferred.
• Experience working with EMR systems; Athenahealth preferred.
• Must be an effective communicator with excellent grammar and interpersonal skills.
• Empathetic, compassionate, and professional demeanor with each interaction.
• Demonstrated experience as a motivated and dedicated team member with a stable work history.
• Thrives in a fast-paced collaborative environment.
• Reliable transportation and the ability to pass a drug test and background check required.

Responsabilités

• Front desk duties: greet patients, answer calls, obtain required information, ensure entrance is clean and organized.
• Assist patients with scheduling appointments.
• Maintain on-time appointment schedules by notifying physicians when patients arrive.
• Retrieve and file patient records as needed.
• Collect payments from patients.
• Maintain accurate patient records in EMR as needed.
• Manage office supply inventory, including ordering and stocking supplies.
• Protect patient rights by maintaining confidentiality of patient records.
• Contribute to team effort by assisting with additional duties as requested.

Connaissances

Front desk receptionist

Healthcare customer service

Communication skills

Team player

Outils

Athenahealth

Description du poste

Upperline Health in The Villages, Florida, is seeking a Patient Care Coordinator to support physicians in delivering complex health services in the clinic. This role involves front desk receptionist duties, greeting patients, checking them in, and preparing for appointments in a timely manner.

The position requires excellent communication, compassionate patient care, and the ability to thrive in a fast-paced outpatient environment at the Villages clinic.