Patient Care Coordinator — Front Desk & Clinic Support

Benchmark Physical Therapy and Wellness Center, LLC; Sevierville (TN); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Annual Charity Day

Medical, Dental, Vision, Life, Short/"

401K + company match

Job summary

Benchmark Physical Therapy and Wellness Center, LLC in Sevierville, TN is seeking a Patient Care Coordinator I to support clinic operations and patient intake with a strong focus on customer service. This entry-level role collaborates with the Clinic Director to ensure efficient procedures and a welcoming environment.

You will verify insurance, schedule visits, manage non-clinical documents, and help drive clinic growth while upholding our mission and values.

Qualifications

• High School Diploma or equivalent required.
• Excellent communication and customer service skills.
• Ability to multitask and manage time effectively.
• Strong presentation and teamwork abilities.

Responsibilities

• Collect money due at time of service.
• Convert referrals into evaluations.
• Schedule patient visits.
• Provide excellent customer service.
• Create an inviting clinic atmosphere.
• Make welcome calls and monitor arrival rate.
• Manage scheduling, documentation, overtime, and deposits.
• Monitor caseload and insurance reporting.
• Attend required trainings and compliance sessions.

Skills

Communication skills

Multitask

Time management

Presentation skills

Education

High School Diploma or equivalent

Job description

Benchmark Physical Therapy and Wellness Center, LLC in Sevierville, TN is seeking a Patient Care Coordinator I to support clinic operations and patient intake with a strong focus on customer service. This entry-level role collaborates with the Clinic Director to ensure efficient procedures and a welcoming environment.

You will verify insurance, schedule visits, manage non-clinical documents, and help drive clinic growth while upholding our mission and values.