Patient Experience & Scheduling Lead

Benchmark Physical Therapy and Wellness Center, LLC; Kennesaw (GA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Charity Day

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-Term Disability

Long-Term Disability

401K with match

Job summary

Benchmark Physical Therapy and Wellness Center, LLC in Kennesaw, GA is seeking a Patient Care Coordinator. This entry-level office role focuses on maintaining smooth daily clinic operations, delivering excellent customer service, and multitasking across computer systems.

The PCC-I will collaborate with the Clinic Director to support clinic growth and ensure a welcoming patient experience. The position requires strong communication, the ability to multitask, and efficient time management.

Qualifications

• High School Diploma or equivalent is required.
• Excellent communication and customer service abilities.
• Ability to multitask and manage time effectively with minimal supervision.
• Strong teamwork and presentation skills are needed for front-office operations.

Responsibilities

• Greet and assist patients and visitors at the front desk.
• Schedule referrals, appointments, and manage patient flow.
• Verify insurance coverage and maintain organized front office.
• Support clinic operations in collaboration with the Clinic Director.

Skills

Customer service

Multitasking

Time management

Communication

Presentation skills

Teamwork

Education

High School Diploma or equivalent

Job description

Benchmark Physical Therapy and Wellness Center, LLC in Kennesaw, GA is seeking a Patient Care Coordinator. This entry-level office role focuses on maintaining smooth daily clinic operations, delivering excellent customer service, and multitasking across computer systems.

The PCC-I will collaborate with the Clinic Director to support clinic growth and ensure a welcoming patient experience. The position requires strong communication, the ability to multitask, and efficient time management.