Patient Care Coordinator – Front Desk

Vanguard-Skin-Specialists; Eden (CO); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical benefits

Vision insurance

Dental insurance

401K

Paid time off

Continuing education stipend

Bereavement pay

Maternity leave

Employee discounts

Job summary

Vanguard Skin Specialists, a Colorado-based dermatology and plastic surgery practice, seeks a Patient Care Coordinator to deliver exceptional patient experiences. You will handle patient inquiries, triage appointments, and support the team across Briargate, Northgate, Broadmoor, and Central locations.

Ideal candidates have an Associate’s degree or equivalent experience, strong verbal and written communication, and a proven track record of teamwork.

Qualifications

• Excellent verbal and written communication skills are required.
• Customer service experience is a plus.
• Ability to work well in a team and deliver excellence.
• Alignment with Vanguard Skin Specialists' values and mission.

Responsibilities

• Address patient questions and requests via phone, in person, and the patient portal.
• Understand patient needs and triage appointments to relevant specialists.
• Prepare patient electronic files prior to visits (insurance verification, prior authorization).
• Prepare and send written and electronic patient communications.
• Coordinate across teams to address patient requests and concerns.
• Optimize providers’ schedules to focus on patient care.
• Ensure follow-up appointments for patients at risk of skin cancer.

Skills

Verbal communication

Written communication

Customer service

Teamwork

Education

Associate’s degree

Job description

Vanguard Skin Specialists, a Colorado-based dermatology and plastic surgery practice, seeks a Patient Care Coordinator to deliver exceptional patient experiences. You will handle patient inquiries, triage appointments, and support the team across Briargate, Northgate, Broadmoor, and Central locations.

Ideal candidates have an Associate’s degree or equivalent experience, strong verbal and written communication, and a proven track record of teamwork.