Patient Care Coordinator & Front Desk Specialist

UnitedHealth Group; Denver (CO); On-site; Confidential; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental Insurance

Vision Insurance

Life & AD&D Insurance

Short-term disability

Long-Term Disability

401(k) Savings Plan

Employee Stock Purchase Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits

Job summary

UnitedHealth Group is seeking a Patient Care Coordinator in Denver, CO. The role involves greeting and registering patients, processing check-ins/outs, collecting payments, and managing medical records. You will answer phones, schedule appointments, and coordinate with the Internal Medicine team in a fast-paced clinic.

Schedule: Monday–Friday, 8-hour shifts 7am–5pm MST. Travel to other clinics may be required.

Qualifications

• High School Diploma/GED required.
• 1+ years of face-to-face and/or telephonic customer service experience.
• Intermediate proficiency in Microsoft Office applications.

Responsibilities

• Greet patients and manage wait time.
• Complete check-in/out tasks including insurance verification and pre-authorizations.
• Collect co-payments and manage daily deposits.
• Process walk-in patients and schedule appointments.
• Answer phones and direct questions; take messages.
• Manage medical records and ensure documentation is filed.
• Maintain relationships with patients, employees, and the public.
• Perform other related duties as assigned.

Skills

Customer service

Microsoft Office

Communication skills

Education

High School Diploma/GED

Tools

Electronic Health Records (EHR)

Scheduling systems

Phone system management

Cash handling

Job description

UnitedHealth Group is seeking a Patient Care Coordinator in Denver, CO. The role involves greeting and registering patients, processing check-ins/outs, collecting payments, and managing medical records. You will answer phones, schedule appointments, and coordinate with the Internal Medicine team in a fast-paced clinic.

Schedule: Monday–Friday, 8-hour shifts 7am–5pm MST. Travel to other clinics may be required.