Patient Care Coordinator - Float Pool with Premium Pay

Providence Health & Services

Newberg (OR)

On-site

USD 31,000 - 47,000

Full time

3 days ago

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Benefits offered by this job

Premium Float pay

Mileage reimbursement

Job summary

Providence Health & Services in Oregon is seeking a Patient Care Coordinator to be the first point of contact for patients and visitors, delivering excellent service both in person and by phone. You will liaise between patients and care teams to ensure a smooth patient experience, and handle scheduling, registrations, and insurance verification in EPIC.

Shifts are 8 or 10 hours with no weekend work; premium float pay and mileage reimbursement may apply.

Qualifications

1 year of experience in medical/healthcare setting.
Experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion.
Electronic Medical Records (EMR) experience.

Responsibilities

Serve as the first point of contact, providing exceptional customer service to patients and visitors in person and by phone.
Act as a liaison between patients, providers, and care teams to ensure a smooth patient experience.
Perform front and back-office duties, including scheduling, registration, insurance verification, updating demographic information and patient support.
Maintain clinic efficiency through accurate documentation and adherence to workflows within the electronic medical record (EPIC).
Demonstrate growth and proficiency in supporting Providence's mission of compassionate, high-quality care.