Patient Care Coordinator - Float Pool | Flexible Shifts

Agence PROvidence; Oregon; On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Premium Float pay included

Mileage reimbursement

Job summary

Providence Health & Services - Oregon is seeking a Patient Care Coordinator in the Portland metro area to greet patients and visitors, manage scheduling, registrations, and insurance verification, and support care teams throughout the patient journey.

Join a collaborative team that values compassionate, high-quality care. You will execute front and back-office tasks, maintain accurate records in EPIC, and contribute to efficient clinic operations across Primary and Specialty care settings.

Qualifications

• 1 year of experience in medical/healthcare setting.
• Experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion.
• Electronic Medical Records (EMR) experience.

Responsibilities

• Serve as the first point of contact, providing exceptional customer service to patients and visitors in person and by phone.
• Act as a liaison between patients, providers, and care teams to ensure a smooth patient experience.
• Perform front and back-office duties, including scheduling, registration, insurance verification, updating demographic information and patient support.
• Maintain clinic efficiency through accurate documentation and adherence to workflows within the electronic medical record (EPIC).
• Demonstrate growth and proficiency in supporting Providence’s mission of compassionate, high-quality care.

Skills

Customer service

Healthcare experience

EMR experience

Tools

EPIC EMR

Job description

Providence Health & Services - Oregon is seeking a Patient Care Coordinator in the Portland metro area to greet patients and visitors, manage scheduling, registrations, and insurance verification, and support care teams throughout the patient journey.

Join a collaborative team that values compassionate, high-quality care. You will execute front and back-office tasks, maintain accurate records in EPIC, and contribute to efficient clinic operations across Primary and Specialty care settings.