Patient Care Coordinator - Eye Center

Surgery Partners, Inc.; Arlington, Northern (TX, KY); Hybrid; USD 32,000 - 44,000; Full time

Benefits offered by this job

401(k) retirement plan with a company

Job summary

Key Whitman Eye Center – South Arlington, part of Surgery Partners, Inc., is hiring a Patient Care Representative to manage the day-to-day front desk operations and ensure high-quality patient care at our Arlington clinic.

The role handles patient data, appointment scheduling, EMR documentation, and guest guidance, while upholding HIPAA compliance and delivering friendly, professional service in a fast-paced healthcare environment.

Qualifications

• High School diploma or GED
• 1-3 years of Healthcare reception related experience
• Excellent verbal and written communication skills
• Ability to work both independently and as a team player
• Ability to work in a fast paced environment
• Attention to detail and time management
• CPR desired, but not preferred
• HIPAA knowledge and compliance
• 401(k) retirement plan with a company match

Responsibilities

• Greets patients as they arrive at the office in a friendly and professional manner
• Collects and verifies patient data for accuracy and completeness
• Creates and sustains a highly accountable and inspired work environment where employees deliver exceptional customer service and patient care
• Checks patients in and out and schedules any needed appointments
• Directs patients, vendors, visitors, customers and the general public as appropriate
• Maintains accurate documentation in the patients EMR
• Faxes and requests faxes of patient chart notes from satellite offices
• Monitors patient flow and tracks patient wait times efficiently
• Opens daily patient accounting controls, posts charges and closes controls
• Schedules future appointments in adherence to policies and procedures
• Maintain waiting room environment, appearance and patient comfort
• Perform other duties as assigned by supervisor

Skills

Communication skills

Team player

Attention to detail

Time management

Independent worker

Customer service

Education

High School diploma or GED

Job description

Key Whitman Eye Center – South Arlington, part of Surgery Partners, Inc., is hiring a Patient Care Representative to manage the day-to-day front desk operations and ensure high-quality patient care at our Arlington clinic.

The role handles patient data, appointment scheduling, EMR documentation, and guest guidance, while upholding HIPAA compliance and delivering friendly, professional service in a fast-paced healthcare environment.