Eye Center Patient Care Coordinator – Front Desk

Key-Whitman Eye Center; Arlington (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

The Patient Care Representative at Key Whitman Eye Center manages the day-to-day front desk operations to ensure quality patient care and uphold the organization’s values relating to innovative eye care.

Responsibilities include greeting patients, collecting data, scheduling appointments, maintaining EMR, handling inquiries, and ensuring a welcoming waiting room while maintaining accurate documentation and efficient patient flow.

Qualifications

• 1-3 years Healthcare reception experience
• CPR desired
• HIPAA knowledge
• 401(k) retirement plan with company match

Responsibilities

• Greets patients at the office in a friendly and professional manner
• Collects and verifies patient data for accuracy and completeness
• Creates and sustains an accountable and inspired work environment delivering customer service and patient care
• Checks patients in and out and schedules appointments
• Maintains accurate EMR documentation
• Maintains waiting room environment and patient comfort

Skills

Verbal communication

Written communication

Teamwork

Attention to detail

Education

High School diploma or GED

Job description

The Patient Care Representative at Key Whitman Eye Center manages the day-to-day front desk operations to ensure quality patient care and uphold the organization’s values relating to innovative eye care.

Responsibilities include greeting patients, collecting data, scheduling appointments, maintaining EMR, handling inquiries, and ensuring a welcoming waiting room while maintaining accurate documentation and efficient patient flow.