Patient Care Representative - S. Arlington

Key-Whitman Eye Center; Arlington (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

The Patient Care Representative at Key Whitman Eye Center manages the day-to-day front desk operations to ensure quality patient care and uphold the organization’s values relating to innovative eye care.

Responsibilities include greeting patients, collecting data, scheduling appointments, maintaining EMR, handling inquiries, and ensuring a welcoming waiting room while maintaining accurate documentation and efficient patient flow.

Qualifications

• 1-3 years Healthcare reception experience
• CPR desired
• HIPAA knowledge
• 401(k) retirement plan with company match

Responsibilities

• Greets patients at the office in a friendly and professional manner
• Collects and verifies patient data for accuracy and completeness
• Creates and sustains an accountable and inspired work environment delivering customer service and patient care
• Checks patients in and out and schedules appointments
• Maintains accurate EMR documentation
• Maintains waiting room environment and patient comfort

Skills

Verbal communication

Written communication

Teamwork

Attention to detail

Education

High School diploma or GED

Job description

Patient Care Representative - S. Arlington

Job Category: Administrative-Clerical

Requisition Number: PATIE041163

• Posted : September 1, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Arlington, TX 76014, USA

Description

Now Hiring: Key Whitman Eye Center - South Arlington

400 W. Arbrook Blvd., Arlington

Job Title:Patient Care Representative

Position Summary:

The Patient Care Representative manages the day-to-day front desk operations to ensure quality patient care, uphold and promote the company’s business processes and values relating to innovative and superior eye care.

Essential Duties and Responsibilities:

The essential functions include, but are not limited to the following:

• Greets patients as they arrive at the office in a friendly and professional manner
• Collects and verifies patient data for accuracy and completeness
• Creates and sustains a highly accountable and inspired work environment where employees deliver exceptional customer service and patient care
• Checks patients in and out and schedules any needed appointments
• Directs patients, vendors, visitors, customers and the general public as appropriate
• Maintains accurate documentation in the patients EMR
• Faxes and requests faxes of patient chart notes from satellite offices
• Monitors patient flow and tracks patient wait times efficiently
• Opens daily patient accounting controls, posts charges and closes controls
• Schedules future appointments in adherence to policies and procedures
• Maintain waiting room environment, appearance and patient comfort
• Perform other duties as assigned by supervisor

Minimum Qualifications (Knowledge, Skills, and Abilities):

• High School diploma or GED
• 1-3 years of Healthcare reception related experience
• Excellent verbal and written communication skills
• Ability to work both independently and as a team player
• Ability to work in a fast paced environment
• Attention to detail and time management
• CPR desired, but not preferred
• HIPAA knowledge and compliance
• 401(k) retirement plan with a company match
• And more!

Equal Employment Opportunity & Work Force Diversity

Our organizationis an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc.Furthermore, our organizationiscommitted to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.