Patient Care Navigator – Front Desk, Eye Center

Key Whitman Eye Center; Arlington (TX); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

401(k) retirement plan with company"s"

Job summary

Key Whitman Eye Center – South Arlington is hiring a Patient Care Representative to manage day-to-day front desk operations, welcome patients, verify data, schedule appointments, and support a courteous, efficient patient experience.

The role requires strong communication, team collaboration, HIPAA awareness, and the ability to work in a fast-paced environment at our Arlington, TX site. On-site, full-time position with benefits.

Qualifications

• High School diploma or GED.
• 1–3 years of Healthcare reception related experience.
• Excellent verbal and written communication skills.
• Ability to work both independently and as a team player.
• HIPAA knowledge and compliance.
• CPR desired, but not preferred.
• 401(k) retirement plan with a company match.

Responsibilities

• Greets patients as they arrive at the office in a friendly and professional manner.
• Collects and verifies patient data for accuracy and completeness.
• Manages day-to-day front desk operations to ensure quality patient care.
• Checks patients in and out and schedules any needed appointments.
• Directs patients, vendors, visitors and the general public as appropriate.
• Maintains accurate documentation in the patient EMR.
• Monitors patient flow and tracks patient wait times efficiently.
• Opens daily patient accounting controls, posts charges and closes controls.
• Performs other duties as assigned by supervisor.

Skills

Communication

Teamwork

Time management

Attention to detail

Independent worker

Education

High School diploma or GED

Tools

EMR systems

Scheduling software

Job description

Key Whitman Eye Center – South Arlington is hiring a Patient Care Representative to manage day-to-day front desk operations, welcome patients, verify data, schedule appointments, and support a courteous, efficient patient experience.

The role requires strong communication, team collaboration, HIPAA awareness, and the ability to work in a fast-paced environment at our Arlington, TX site. On-site, full-time position with benefits.