Patient Care Concierge - Front Desk at Eye Center

Key-Whitman Eye Center; Rockwall (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health Insurance

Health Savings Account with employer

Life Insurance

PTO

401(k) with company match

Job summary

Key Whitman Eye Center in Rockwall, TX is seeking a Patient Care Representative to manage day-to-day front desk operations, welcome patients, verify data, schedule appointments, and uphold our patient‑focused care standards.

This role requires 1–3 years of healthcare reception experience, strong communication, attention to detail, and the ability to work independently in a fast-paced environment. We offer comprehensive benefits and a collaborative team.

Qualifications

• 1-3 years of Healthcare reception related experience
• Excellent verbal and written communication skills
• Ability to work both independently and as a team player
• HIPAA knowledge and compliance
• CPR desired, but not required

Responsibilities

• Greets patients at the office in a friendly, professional manner
• Collects and verifies patient data for accuracy and completeness
• Schedules appointments and manages patient flow
• Maintains accurate documentation in the EMR
• Directs patients, vendors, visitors and the public as appropriate
• Performs other duties as assigned by supervisor

Skills

Verbal and written communication

Teamwork

Fast-paced environment

Attention to detail

Time management

HIPAA compliance

Education

High School diploma or GED

Job description

Key Whitman Eye Center in Rockwall, TX is seeking a Patient Care Representative to manage day-to-day front desk operations, welcome patients, verify data, schedule appointments, and uphold our patient‑focused care standards.

This role requires 1–3 years of healthcare reception experience, strong communication, attention to detail, and the ability to work independently in a fast-paced environment. We offer comprehensive benefits and a collaborative team.