Bilingual Dental Patient Care Coordinator

Sonrava Health; Poway (CA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Healthcare Benefits

Paid time Off

401(k)

Employee Assistance Program

Job summary

Sonrava Health seeks a Patient Care Coordinator to serve as the primary liaison for patients, greet them warmly, and introduce them to our dental office. You will coordinate treatment services and help cultivate lasting patient relationships with a focus on service and sales.

The role requires excellent communication, detail orientation, and the ability to explain costs, insurance, and payment options while maintaining compliance and patient privacy.

Qualifications

• Minimum of high school diploma or equivalent.
• At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting.
• Experience with dental practice management software such as Denticon/Dentrix preferred.
• Excellent communication skills to interact with patients, office staff, and third party stakeholders.
• Attention to detail in maintaining patient records and managing financial transactions.

Responsibilities

• Greet and welcome patients in a timely, professional and engaging manner.
• Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff.
• Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options.
• Contact patients to follow up on visits and to build lasting patient relationsships.
• Ensure compliance with health, privacy, and safety regulations.
• Travel as needed for training and to perform job functions.

Skills

Customer service

Sales

Communication

Attention to detail

Education

High school diploma or equivalent

Tools

Denticon/Dentrix

Job description

Sonrava Health seeks a Patient Care Coordinator to serve as the primary liaison for patients, greet them warmly, and introduce them to our dental office. You will coordinate treatment services and help cultivate lasting patient relationships with a focus on service and sales.

The role requires excellent communication, detail orientation, and the ability to explain costs, insurance, and payment options while maintaining compliance and patient privacy.