Patient Care Coordinator - Clinical Services (Evenings)

Johns Hopkins Hospital; Washington (District of Columbia); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Paid time off

Tuition reimbursement for you and your

Healthy @ Hopkins program

Job summary

Johns Hopkins Hospital is seeking a Clinical Customer Service Representative for the Baltimore, MD area to serve as the central point of contact on the care unit for patients, families, visitors and the health care team. The role requires strong customer service skills, proficiency with Microsoft Word and basic spreadsheet tools, and the ability to learn clinical and administrative software.

The position offers an evening shift (Full Time/ 40 Hours) with benefits and a commitment to inclusive,

Qualifications

• High School Diploma or equivalent.
• Minimum of 6 months in healthcare or office setting.
• Strong interpersonal and customer service skills.
• Proficient with Microsoft Word; basic spreadsheet skills.
• Ability to learn clinical/administrative software.

Responsibilities

• Serve as central point of contact on the care unit for patients, families, visitors and staff.
• Provide professional, friendly, and efficient service.
• Support Nursing and Administrative staff in daily duties and processes.
• Ensure compliance with Johns Hopkins Hospital policies and procedures.

Skills

Interpersonal skills

Customer service

Communication skills

Education

High School Diploma or equivalent

Tools

Microsoft Word

Spreadsheets

Job description

Johns Hopkins Hospital is seeking a Clinical Customer Service Representative for the Baltimore, MD area to serve as the central point of contact on the care unit for patients, families, visitors and the health care team. The role requires strong customer service skills, proficiency with Microsoft Word and basic spreadsheet tools, and the ability to learn clinical and administrative software.

The position offers an evening shift (Full Time/ 40 Hours) with benefits and a commitment to inclusive,