Clinical Care Customer Service Specialist – Evenings

Johns Hopkins Medicine; Baltimore (MD); Presencial; USD 25.000 - 29.000; Tempo integral

Benefícios oferecidos por esta vaga

Full medical, dental, and vision plans

Paid time off (PTO)

Tuition reimbursement for you and your

Healthy @ Hopkins program

Employee Referral Program Bonus

Resumo da vaga

Johns Hopkins Medicine is seeking a Clinical Customer Service Representative to serve as the central contact on the care unit for patients, families and staff. This fast-paced role requires professional, friendly, and efficient service in accordance with Hopkins policies.

Responsibilities include collaborating with nursing and administrative teams, supporting information systems, and delivering high-quality customer service.

Qualificações

• High School Diploma or equivalent.
• Minimum of 6 months in healthcare or office setting.
• Substantial interpersonal skills to interact with patients, families and medical staff.
• Ability to initiate and build positive relationships following Johns Hopkins Customer Service standards.
• Proficiency with Microsoft Word; proficiency with presentation and spreadsheet software preferred.
• Ability to learn and incorporate a variety of clinical and administrative automated systems into daily work duties.

Responsabilidades

• Serve as the central point of contact on the care unit for patients, families, visitors and health care team.
• Maintain professional, friendly and efficient performance of daily duties.
• Collaborate with Nursing staff and Administrative staff to meet unit needs.

Formação

High School Diploma or equivalent

Ferramentas

Microsoft Word

PowerPoint

Excel

Descrição da vaga

Johns Hopkins Medicine is seeking a Clinical Customer Service Representative to serve as the central contact on the care unit for patients, families and staff. This fast-paced role requires professional, friendly, and efficient service in accordance with Hopkins policies.

Responsibilities include collaborating with nursing and administrative teams, supporting information systems, and delivering high-quality customer service.