Patient Care Coordinator - Clinic Floater

Mass General Brigham; Hatfield (MA); Presencial; USD 25 000 - 32 000; Tempo integral

Resumo da oferta

Mass General Brigham is seeking a full-time Clinic/Practice Assistant to support the practice onsite on a 40-hour schedule, Monday through Friday. The role serves as the face of the medical group, helping manage the patient experience at the reception and administrative level.

The position will float between Amherst and Hatfield offices, with training provided. Strong customer service skills and a passion for patient care are essential in this high-volume outpatient setting.

Qualificações

• High school diploma or equivalent required.
• Minimum of six (6) months reception or customer service experience required, preferably in a health care setting.
• Preferred: familiarity with insurance payers, knowledge of medical terminology, and bilingual Spanish/English.

Responsabilidades

• Serve as the face of the medical group and manage the patient experience on the reception/administrative side.
• Provide onsite support in a high-volume outpatient setting.
• Be flexible to work at Amherst and Hatfield offices as a float Clinic/Practice Assistant.
• Demonstrate strong customer service skills and ability to multi-task and prioritize.

Conhecimentos

Customer service

Reception experience

Communication skills

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Mass General Brigham is seeking a full-time Clinic/Practice Assistant to support the practice onsite on a 40-hour schedule, Monday through Friday. The role serves as the face of the medical group, helping manage the patient experience at the reception and administrative level.

The position will float between Amherst and Hatfield offices, with training provided. Strong customer service skills and a passion for patient care are essential in this high-volume outpatient setting.