Clinic Admin & Scheduling Specialist

Mass General Brigham Medical Group Northern Mass; Rowley (MA); On-site; USD 24,000 - 34,000; Full time

Job summary

Mass General Brigham in Rowley, MA is seeking a per-diem Clinic/Practice Assistant to support our Primary Care office in Rowley. The position supports staffing gaps due to call-outs, vacations, leaves, and vacancies, with a flexible schedule across weekdays.

The ideal candidate brings healthcare administrative experience or strong customer service skills, thrives in a fast-paced environment, and can manage multiple priorities effectively.

Qualifications

• High School Diploma or Equivalent required.
• Office experience 2-3 years required.
• Certified Medical Administrative Assistant (CMAA) preferred.

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• Process patient billing forms and scan documents to patient medical records/LMR.
• Acts as 'Super User' for scheduling, registration, and billing systems.

Skills

Customer service

Administrative tasks

Scheduling

Education

High School Diploma or Equivalent

Certified Medical Administrative Assistant CMAA preferred

Tools

Scheduling systems

Billing systems

Job description

Mass General Brigham in Rowley, MA is seeking a per-diem Clinic/Practice Assistant to support our Primary Care office in Rowley. The position supports staffing gaps due to call-outs, vacations, leaves, and vacancies, with a flexible schedule across weekdays.

The ideal candidate brings healthcare administrative experience or strong customer service skills, thrives in a fast-paced environment, and can manage multiple priorities effectively.