Patient‑Focused Clinic Assistant – Internal Medicine

Mass General Brigham Community Physicians, Inc.; Somerville (MA); On-site; USD 50,824,000 - 66,477,000; Full time

Job summary

Mass General Brigham Community Physicians, Inc. in Medford, MA is seeking a Clinic/Practice Assistant to support both administrative and clinical tasks in a busy outpatient setting.

You will handle appointment scheduling, patient check-in/out, billing forms, and coordination of patient records, while ensuring a positive, compassionate patient experience.

The role is full-time, onsite Monday through Friday, 7:30am to 4:00pm, with opportunities to collaborate with a devoted team.

Qualifications

• High School Diploma or Equivalent required.
• Healthcare office experience 0-1 year required.

Responsibilities

• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• Process patient billing forms and scan documents to patient medical record/LMR.
• May monitor patients in waiting room and respond to any needs for information.

Skills

Customer service

Multi-tasking

Prioritization

Communication

Education

High School Diploma or Equival

Job description

Mass General Brigham Community Physicians, Inc. in Medford, MA is seeking a Clinic/Practice Assistant to support both administrative and clinical tasks in a busy outpatient setting.

You will handle appointment scheduling, patient check-in/out, billing forms, and coordination of patient records, while ensuring a positive, compassionate patient experience.

The role is full-time, onsite Monday through Friday, 7:30am to 4:00pm, with opportunities to collaborate with a devoted team.