Patient Care Coordinator

AEG Vision; Midlothian (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

AEG Vision is seeking a dedicated professional for a full-time position in Midlothian, Texas. The role involves greeting patients, handling inquiries, scheduling appointments, and managing insurance information effectively.

Ideal candidates should possess strong organizational and communication skills, maintain confidentiality, and have a high school diploma. Join our team and ensure a positive experience for our patients.

Qualifications

• Must be able to maintain patient and practice confidentiality.
• Basic computer literacy is required.

Responsibilities

• Acknowledge and greet patients in a friendly manner.
• Answer telephone inquiries professionally.
• Schedule appointments and gather patient information.
• Verify and enter patient demographics into EMR.
• Prepare insurance claims and document charges.

Skills

Strong organizational skills

Attention to detail

Strong communication skills (verbal and written)

Education

High school diploma or equivalent

Job description

Location: Midlothian, Texas, USA

Job Type: Full‑time

Responsibilities

• Acknowledge and greet patients, customers, and vendors in a friendly and welcoming manner
• Answer and respond to telephone inquiries in a professional and timely manner
• Schedule appointments
• Gather patients and insurance information
• Verify and enter patient demographics into EMR ensuring all fields are complete
• Verify vision and medical insurance information and enter EMR
• Maintain a clear understanding of insurance plans and communicate insurance information to patients
• Pull schedules to ensure insurance eligibility prior to patient appointments and ensure files are complete
• Prepare insurance claims and run reports to ensure all charges are billed and filed
• Print and prepare forms for patients’ visits
• Collect and document all charges, co‑pays, and payments into EMR
• Allocate balances to insurance as needed
• Always maintain a clean workspace
• Practice economy in the use of resources, equipment, and supplies
• Perform other duties as needed and as assigned by manager

Requirements

• High school diploma or equivalent
• Basic computer literacy
• Strong organizational skills and attention to detail
• Strong communication skills (verbal and written)
• Must be able to maintain patient and practice confidentiality

Physical Demands

• This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office