Patient Care Coordinator

AEG Vision; Allen (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading vision care provider located in Allen, Texas, is looking for a full-time Patient Care Coordinator. This role involves welcoming patients, managing check-in and checkout processes, verifying insurance information, and ensuring patient data is accurately entered into the EMR system. Candidates must possess strong organizational and communication skills, alongside a high school diploma or equivalent. This position requires attention to detail and confidentiality in handling patient information.

Qualifications

• High school diploma or equivalent is required.
• Basic computer literacy is necessary.
• Strong organizational skills and attention to detail are essential.
• Strong communication skills (verbal and written) are needed.

Responsibilities

• Welcome patients and ensure all check-in and checkout processes are completed.
• Answer and respond to telephone inquiries in a timely manner.
• Verify and enter patient demographics into EMR.

Skills

Strong organizational skills

Strong communication skills

Basic computer literacy

Education

High school diploma or equivalent

Job description

Job Description

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.

• Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
• Answers and responds to telephone inquiries in a professional and timely manner
• Gathers patients and insurance information
• Verifies and enters patient demographics into EMR ensuring all fields are complete
• Verifies vision and medical insurance information and enters EMR
• Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
• Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
• Prepare insurance claims and run reports to ensure all charges are billed and filed
• Print and prepare forms for patients visit
• Collects and documents all charges, co-pays, and payments into EMR
• Allocates balances to insurance as needed
• Always maintains a clean workspace
• Practices economy in the use of _me, equipment, and supplies
• Performs other duties as needed and as assigned by manager

#14006

Allen, Texas, USA

Full-Time/Part-Time

Full-time

Requirements

• High school diploma or equivalent
• Basic computer literacy
• Strong organizational skills and attention to detail
• Strong communication skills (verbal and written)
• Must be able to maintain patient and practice confidentiality

Physical Demands

• This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.