Patient Care Coordinator

AEG Vision; San Antonio (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading vision care provider in San Antonio is seeking a Patient Care Coordinator to provide exceptional service. Responsibilities include welcoming patients, verifying insurance information, and scheduling appointments. The ideal candidate will have a high school diploma, basic computer skills, and strong organizational and communication skills. This full‑time role offers the chance to work in a dynamic environment while ensuring patient confidentiality and satisfaction.

Qualifications

• Must be able to maintain patient and practice confidentiality.
• Basic computer literacy is required.

Responsibilities

• Acknowledge and greet patients as they arrive.
• Gather and verify patient and insurance information.
• Schedule appointments and maintain a clean workspace.

Skills

Strong organizational skills

Attention to detail

Strong communication skills

Education

High school diploma or equivalent

Job description

Job Description

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check‑in and checkout processes are completed.

Location: San Antonio, Texas, USA

Job Type: Full‑time

Responsibilities

• Acknowledge and greet patients, customers, and vendors as they walk into the practice in a friendly and welcoming manner.
• Answer and respond to telephone inquiries in a professional and timely manner.
• Gather patients and insurance information.
• Verify and enter patient demographics into EMR ensuring all fields are complete.
• Verify vision and medical insurance information and enter EMR.
• Maintain a clear understanding of insurance plans and be able to communicate insurance information to the patients.
• Pull schedules to ensure insurance eligibility prior to patient appointment and ensure files are complete.
• Prepare insurance claims and run reports to ensure all charges are billed and filed.
• Print and prepare forms for patients' visits.
• Collect and document all charges, co‑pays, and payments into EMR.
• Allocate balances to insurance as needed.
• Always maintain a clean workspace.
• Practice economy in the use of equipment and supplies.
• Perform other duties as needed and as assigned by manager.
• Schedule appointments.

Requirements

• High school diploma or equivalent.
• Basic computer literacy.
• Strong organizational skills and attention to detail.
• Strong communication skills (verbal and written).
• Must be able to maintain patient and practice confidentiality.

Physical Demands

• This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.