Patient Care Coordinator

Beltone; Madison (MS); Presencial; USD 19.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive hourly pay based on on-the

Group health insurance

401(k)

Monday–Friday schedule (8–5)

Most weekends and holidays off

Paid training

Supportive team environment

Opportunity to grow with a new clinic

Descripción de la vacante

Beltone is opening a new hearing care clinic in Madison and seeks a motivated Patient Care Coordinator to launch and grow the practice. You are the clinic’s first impression, driving appointment flow, follow-ups, and overall patient experience.

You’ll greet patients, schedule evaluations, answer calls, confirm appointments, and support providers. This role emphasizes service, organization, and teamwork, with a Monday–Friday, 8–5 schedule and growth opportunities.

Formación

• Customer service or healthcare front-office experience.
• Excellent communication and phone skills.
• Organized, dependable, and detail-oriented.
• Comfortable working with older adults.
• Coachable and team-oriented.
• Must be 21 years of age or older.

Responsabilidades

• Greet patients and create a warm, professional experience.
• Schedule hearing evaluations, fittings, and follow-ups.
• Answer phones and convert inquiries into booked appointments.
• Confirm appointments and reduce no-shows.
• Handle patient intake paperwork and basic administrative tasks.
• Support providers with patient flow and coordination.
• Make follow-up calls to undecided or inactive patients.
• Help grow referrals and community awareness.

Conocimientos

Customer service

Front-office experience

Communication skills

Organization

Attention to detail

Professional demeanor

Educación

High School Diploma or GED

Descripción del empleo

Patient Care Coordinator– HearingCare Clinic

Full-Time | Monday–Friday | No Nights | Most Weekends Off

We are opening a new Beltone hearing care clinic in Madison and are looking for a motivated, organized, and people-focused Patient Care Coordinator to help launch and grow our practice.

Beltone has been recognized by Forbes as one of America’s Best Midsize Employers in 2025 — andwe’reexcited to bring that award-winning culture to Madison.

This role is the heartbeat of our clinic.You’llbe the first impressionforour patients and a key driver of appointment flow, follow-ups, and overall patient experience.

If you love helping people, staying organized, and being part of a growing healthcare team — this could be a great fit.

WhatYou’llDo

• Greet patients and create a warm, professional experience
• Schedule hearing evaluations, fittings, and follow-ups
• Answer phones and convert inquiries into booked appointments
• Confirm appointments and reduce no-shows
• Handle patient intake paperwork and basic administrative tasks
• Support providers with patient flow and coordination
• Make follow-up calls to undecided or inactive patients
• Help grow referrals and community awareness

Youwon’tbe selling hearing aids — but your work directly supports clinic success.

Compensation & Benefits

• Competitive hourly pay based on experience
• Group health insurance
• 401(k)
• Monday–Friday schedule (8–5)
• Most weekends and holidaysoff
• Paid training
• Supportive team environment
• Opportunity to grow with a new clinic

WhatWe’reLooking For

• Customer service or healthcare front-office experience preferred
• Excellent communication and phone skills
• Organized, dependable, and detail-oriented
• Comfortable working with older adults
• Professional, positive attitude
• Coachable and team-oriented
• High School Diploma or GEDrequired
• Must be 21 years of age or older

Why Join Us?

At Beltone, we help people reconnect with life through better hearing.You’llbe part of a respected national brand recognized by Forbes, while helping build a brand-new local clinic from the ground up.

If you enjoy helping others, staying busy, and being part of something growing —we’dlove to meet you.