Patient Care Coordinator

Beltone; Indianapolis (IN); In loco; USD 18.000 - 26.000; Tempo pieno

Descrizione del lavoro

Beltone is seeking a Patient Care Coordinator in Indianapolis, IN to support the Hearing Care Professional and act as the main liaison for patients. The role involves administering office tasks, managing appointments, and handling patient communications.

The position emphasizes strong customer service, organization, and flexibility to cover varying hours. Join a team focused on premium patient care and compliant operations in a dynamic clinic setting.

Competenze

• High school diploma or equivalent required.
• Preferred: 2 years of experience in office administration, sales, or customer service.
• Proficiency in MS Office.
• Flexibility to work varying hours.

Mansioni

• Administrative support across a range of office tasks.
• Assist Hearing Care Professional and act as patient liaison.
• Manage appointments to maximize test opportunities and track engagement.
• Assist with local marketing efforts and community referrals.
• Handle incoming calls and follow up with patients professionally.
• Process clinic forms and ensure HIPAA and state law compliance.

Conoscenze

Customer service

Office administration

Communication skills

Time management

MS Office proficiency

Formazione

High School diploma or equivalent

Strumenti

MS Office

Descrizione del lavoro

Patient Care Coordinator - Indianapolis, IN, (Greenwood)

Company Overview

At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success.

Responsibilities

• Administrative Support: Perform a range of office tasks efficiently.
• Patient Assistance: Support the Hearing Care Professional in guiding patients and serve as their primary liaison.
• Appointment Management: Optimize scheduling to maximize test opportunities and track patient engagement.
• Marketing & Sales: Assist with local marketing eorts, cultivating new community relationships and referrals.
• Communication: Handle incoming calls and follow up with patients professionally.
• Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.
• Financial Processing: Manage payments, reconcile cash balances, and oversee inventory.
• Office Environment: Maintain a clean, welcoming workspace.

Qualifications

• High School diploma or equivalent required.
• Preferred: 2 years' experience in office administration, sales, or customer service.
• Proficiency in MS Office.
• Flexibility to work varying hours.

Competencies

• Strong customer service orientation.
• Team player with a positive, enthusiastic attitude.
• Self-motivated, organized, and decisive.

Hourly Wage

• pay range: $16/hr

Join Beltone and grow professionally in a dynamic environment where your skills contribute to superior patient care. We are an Equal Opportunity Employer and welcome applicants from diverse backgrounds.