Patient Care Coordinator

Beltone; Meridian (MS); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Group health insurance

401(k)

Paid training

Monday-Friday schedule (8-5)

Most weekends and holidays off

Supportive team environment

Opportunity to grow within the company

Job summary

Beltone Meridian is seeking a Patient Care Coordinator to serve as the welcoming frontline for our hearing care clinic. You will handle scheduling, patient intake, calls, and follow-ups, ensuring a smooth patient flow and positive experience.

We value organized, reliable team players who enjoy helping others and can manage multiple tasks in a fast-paced setting. This full-time, on-site role includes training and opportunities for growth within Beltone.

Qualifications

• Customer service or healthcare front-office experience preferred.
• Excellent communication and phone skills.
• Organized, dependable, and detail-oriented.
• Comfortable working with older adults.
• Professional, positive attitude.
• Coachable and team-oriented.
• Must be 21 years of age or older.

Responsibilities

• Greet patients and create a warm, professional experience.
• Schedule hearing evaluations, fittings, and follow-ups.
• Answer phones and convert inquiries into booked appointments.
• Confirm appointments and reduce no-shows.
• Handle patient intake paperwork and basic administrative tasks.
• Support providers with patient flow and coordination.
• Make follow-up calls to undecided or inactive patients.
• Help grow referrals and community awareness.

Skills

Customer service

Front-office experience

Communication skills

Organized

Detail oriented

Professional attitude

Team oriented

Willing to learn

Must be 21+

Education

High School Diploma or GED

Job description

Patient Care Coordinator - Hearing Care Clinic (Meridian, MS)

Full-Time Position

We have an opening at Beltone hearing care clinic in Meridian and are looking for a motivated, organized, and people-focused Patient Care Coordinator to help us continue growing our practice.

Beltone has been recognized by Forbes as one of America's Best Midsize Employers in 2025 - and we're excited to have that award-winning culture in Meridian.

This role is the heartbeat of our clinic. You'll be the first impression for our patients and a key driver of appointment flow, follow-ups, and overall patient experience.

If you love helping people, staying organized, and being part of a growing healthcare team - this could be a great fit.

What You'll Do

• Greet patients and create a warm, professional experience
• Schedule hearing evaluations, fittings, and follow-ups
• Answer phones and convert inquiries into booked appointments
• Confirm appointments and reduce no-shows
• Handle patient intake paperwork and basic administrative tasks
• Support providers with patient flow and coordination
• Make follow-up calls to undecided or inactive patients
• Help grow referrals and community awareness

You won't be selling hearing aids - but your work directly supports clinic success.

Compensation & Benefits

• Competitive hourly pay based on experience
• Group health insurance
• 401(k)
• Monday-Friday schedule (8-5)
• Most weekends and holidays off
• Paid training
• Supportive team environment
• Opportunity to grow within the company

What We’re Looking For

• Customer service or healthcare front-office experience preferred
• Excellent communication and phone skills
• Organized, dependable, and detail-oriented
• Comfortable working with older adults
• Professional, positive attitude
• Coachable and team-oriented
• High School Diploma or GED required
• Must be 21 years of age or older

Why Join Us?

At Beltone, we help people reconnect with life through better hearing. You'll be part of a respected national brand but also working for a locally Mississippi owned business.

If you enjoy helping others, staying busy, and being part of something growing - we'd love to meet you.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant.