Patient Care Coordinator

GN Group; Greenfield (IN); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

PTO

Paid Holidays

Employee Assistance Program (EAP)

Nectar – recognition program

401(k) Retirement Plan

Job summary

Beltone in Greenfield, IN, is seeking a Patient Care Coordinator for a part-time role. You will provide administrative support, assist patients, and act as a liaison with Hearing Care Professionals as part of a busy clinic team.

The role includes appointment management, marketing support, and handling communications while ensuring HIPAA compliance. A strong customer service orientation is essential for success.

Qualifications

• High School diploma or equivalent.
• 2 years' experience in office administration, sales, or customer service preferred.
• Proficiency in MS Office.
• Flexible to work varying hours.

Responsibilities

• Administrative Support: Perform a range of office tasks efficiently.
• Patient Assistance: Support the Hearing Care Professional in guiding patients and serving as their primary liaison.
• Appointment Management: Optimize scheduling to maximize test opportunities and track patient engagement.
• Marketing & Sales: Assist with local marketing efforts, cultivating new community relationships and referrals.
• Communication: Handle incoming calls and follow up with patients professionally.
• Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance.
• Financial Processing: Manage payments, reconcile cash balances, and oversee inventory.
• Office Environment: Maintain a clean, welcoming workspace.

Skills

Customer service

Office administration

Education

High School diploma or equivalent

Tools

MS Office

Job description

## Patient Care CoordinatorApplylocations: IN, Greenfieldtime type: Full timeposted on: Posted Yesterdayjob requisition id: R29907**Patient Care Coordinator** - Part time**Hourly Rate is $16.00/hr.**At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success.**We offer a comprehensive benefits package, which includes:**• Paid Time Off (PTO)• Paid Holidays• Employee Assistance Program (EAP) – Providing support for personal and work-related challenges• Employee Engagement through Nectar – Recognition and rewards program• 401(k) (Non-Matching) Retirement Plan**Responsibilities****\* Administrative Support**: Perform a range of office tasks efficiently\* **Patient Assistance**: Support the Hearing Care Professional in guiding patients and serving as their primary liaison.\***Appointment Management**: Optimize scheduling to maximize test opportunities and track patient engagement.\* **Marketing & Sales**: Assist with local marketing efforts, cultivating new community relationships and referrals.\* **Communication**: Handle incoming calls and follow up with patients professionally. \***Documentation & Compliance**: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.\***Financial Processing**: Manage payments, reconcile cash balances, and oversee inventory.\***Office Environment**: Maintain a clean, welcoming workspace.**Qualifications**High School diploma or equivalentPreferred: 2 years' experience in office administration, sales, or customer serviceProficiency in MS OfficeFlexible to work varying hours**Competency**Customer Service OrientationTeam PlayerSelf-motivated, organized and decisiveJoin Beltone and grow professionally in a dynamic environment where your skills contribute to superior patient care. We are an Equal Opportunity Employer.