Patient Care Coordinator

Beltone; Indianapolis (IN); On-site; USD 19,000 - 25,000; Full time

Job summary

Beltone in Indianapolis, IN (Greenwood) is seeking a Patient Care Coordinator to support the Hearing Care Professional and be the main liaison for patients.

You will manage administrative tasks, appointment scheduling, patient communication, HIPAA/compliance, payments, and inventory, while assisting local marketing and referrals.

An HS diploma, MS Office proficiency, and flexibility to work varying hours are required; 2 years in office admin or customer service is preferred.

Qualifications

• High School diploma or equivalent required.
• Preferred: 2 years' experience in office administration, sales, or customer service.
• Proficiency in MS Office.
• Flexibility to work varying hours.

Responsibilities

• Administrative Support: Perform a range of office tasks efficiently.
• Patient Assistance: Support the Hearing Care Professional in guiding patients and serve as their primary liaison.
• Appointment Management: Optimize scheduling to maximize test opportunities and track patient engagement.
• Marketing & Sales: Assist with local marketing efforts, cultivating new community relationships and referrals.
• Communication: Handle incoming calls and follow up with patients professionally.
• Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.
• Financial Processing: Manage payments, reconcile cash balances, and oversee inventory.
• Office Environment: Maintain a clean, welcoming workspace.

Skills

Customer service

Team player

Organized

Self-motivated

Decisive

Flexibility

Education

High School diploma or equivalent

Tools

MS Office

Job description

Patient Care Coordinator - Indianapolis,IN,(Greenwood)

Company Overview

At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success.

Responsibilities

• Administrative Support : Perform a range of office tasks efficiently.
• Patient Assistance : Support the Hearing Care Professional in guiding patients and serve as their primary liaison.
• Appointment Management : Optimize scheduling to maximize test opportunities and track patient engagement.
• Marketing & Sales : Assist with local marketing eorts, cultivating new community relationships and referrals.
• Communication : Handle incoming calls and follow up with patients professionally.
• Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.
• Financial Processing : Manage payments, reconcile cash balances, and oversee inventory.
• Office Environment : Maintain a clean, welcoming workspace.

Qualifications

• High School diploma or equivalent required.
• Preferred: 2 years' experience in office administration, sales, or customer service.
• Proficiency in MS Office.
• Flexibility to work varying hours.

Competencies

• Strong customer service orientation.
• Team player with a positive, enthusiastic attitude.
• Self-motivated, organized, and decisive.

Hourly Wage

• pay range: $16/hr

Join Beltone and grow professionally in a dynamic environment where your skills contribute to superior patient care. We are an Equal Opportunity Employer and welcome applicants from diverse
backgrounds.