Patient Care Coordinator

Beltone; Marion (IN); On-site; USD 22,000 - 28,000; Part time

Job summary

Beltone is seeking an Administrative Support professional to join our patient-centered team. You will assist the Hearing Care Professional, coordinate scheduling, handle calls, and ensure HIPAA/state compliance in daily clinic operations.

Ideal candidates bring MS Office proficiency, a customer-service mindset, and flexibility to work varied hours in a supportive, collaborative environment. Join us to help deliver premium care and quality service.

Qualifications

• High School diploma or equivalent required.
• Preferred: 2 years’ experience in office administration, sales, or customer service.
• Proficiency in MS Office.
• Flexibility to work varying hours.

Responsibilities

• Provide administrative support for daily office tasks.
• Assist Hearing Care Professional and serve as primary liaison for patients.
• Manage appointment scheduling and track patient engagement.
• Support local marketing and cultivate community referrals.
• Handle incoming calls and respond to patient inquiries professionally.
• Process clinic forms to ensure HIPAA and state compliance.

Skills

Customer service

Team player

Organized

Decisive

Self-motivated

Education

High School diploma

Tools

MS Office

Job description

Company Overview

At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success.

Responsibilities

• Administrative Support: Perform a range of office tasks efficiently.
• Patient Assistance: Support the Hearing Care Professional in guiding patients and serve as their primary liaison.
• Appointment Management: Optimize scheduling to maximize test opportunities and track patient engagement.
• Marketing & Sales: Assist with local marketing eorts, cultivating new community relationships and referrals.
• Communication: Handle incoming calls and follow up with patients professionally.
• Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.
• Financial Processing: Manage payments, reconcile cash balances, and oversee inventory.
• Office Environment: Maintain a clean, welcoming workspace.

Qualifications

• High School diploma or equivalent required.
• Preferred: 2 years’ experience in office administration, sales, or customer service.
• Proficiency in MS Office.
• Flexibility to work varying hours.

Competencies

• Strong customer service orientation.
• Team player with a positive, enthusiastic attitude.
• Self-motivated, organized, and decisive.

Hourly Wage

• pay range: $16/hr

We are an Equal Opportunity Employer and welcome applicants from diverse backgrounds.