Patient Care Coordinator

GN Group; Fishers (IN); On-site; USD 20,000 - 29,000; Full time

Job summary

Beltone is hiring a Patient Care Coordinator to deliver premium patient care in a supportive, team-driven clinic environment.

The role involves administrative duties, assisting the Hearing Care Professional, managing appointments, and handling patient communications to drive engagement and referrals. Related experience in office settings and MS Office proficiency are valued, with a flexible schedule to meet clinic needs.

Qualifications

• High School diploma or equivalent required.
• Preferred: 2 years’ experience in office administration, sales, or customer service.
• Proficiency in MS Office.
• Flexibility to work varying hours.

Responsibilities

• Administrative tasks: perform a range of office tasks efficiently.
• Patient assistance: support the Hearing Care Professional and be the patient liaison.
• Appointment management: optimize scheduling to maximize test opportunities and track engagement.
• Marketing & Sales: assist with local marketing efforts and referrals from the community.
• Communication: handle calls and follow up with patients professionally.
• Documentation & Compliance: ensure HIPAA/state law compliance and verify patient eligibility.
• Financial processing: manage payments, reconcile cash balances, oversee inventory.
• Office environment: maintain a clean, welcoming workspace.

Skills

Customer service

Team player

Organized

Self-motivated

Decisive

Education

High School diploma or equivalent

Tools

MS Office

Job description

Patient Care CoordinatorCompany OverviewAt Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success.ResponsibilitiesAdministrative Support: Perform a range of office tasks efficiently.Patient Assistance: Support the Hearing Care Professional in guiding patients and serve as their primary liaison.Appointment Management: Optimize scheduling to maximize test opportunities and track patient engagement.Marketing & Sales: Assist with local marketing eorts, cultivating new community relationships and referrals.Communication: Handle incoming calls and follow up with patients professionally.Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.Financial Processing: Manage payments, reconcile cash balances, and oversee inventory.Office Environment: Maintain a clean, welcoming workspace.QualificationsHigh School diploma or equivalent required.Preferred: 2 years’ experience in office administration, sales, or customer service.Proficiency in MS Office.Flexibility to work varying hours.CompetenciesStrong customer service orientation.Team player with a positive, enthusiastic attitude.Self-motivated, organized, and decisive.Hourly Wagepay range: $18/hrJoin Beltone and grow professionally in a dynamic environment where your skills contribute to superior patient care. We are an Equal Opportunity Employer and welcome applicants from diversebackgrounds.